Manage your company and staff from wherever you are

Working with a remote team?

Because managers can’t walk through the office and pop into an office, BigwigERP helps oversee staff and customer activities in a live setting. From orders coming into being processed to customer service issues being handled, the activity log helps you find ways to improve workflow efficiency.

Business oversight functions are like walking through the office to see how everyone is doing.

These functions help you see how your staff is moving along throughout their day and help to catch things that may have gone into some kind of stagnating mode. Like an order that has been sitting in the processing stage for several days and should have had a tracking number to clear it to a shipped status.

It could be a pileup of backorders on a specific item that may need to be rushed from the factory. Or, a drop in outbound sales activity by a distracted salesperson who may also be suddenly experiencing slow sales closings.

These events and more can be easily visualized in the Bigwig ERP system and include:

• staff login/logout
• new order creation by staff
• system automated activity log
• new or updated contact by staff
• salesperson sales activity
• more.